Revista Hospitalidade

Articles

• Service quality in a guesthouse: improvement strategies based on customer and manager perspectives

  Jayne Rodrigues de Souza, Fernando Oliveira de Araujo, Flávio Basta

  1165

  • PDF (Português (Brasil))

• Paths to hospitality: The Welcoming Collective Body of Educating Cities in light of the highlighted experiences Rumbos hacia la hospitalidad: El Cuerpo Colectivo Acogedor de las Ciudades Educadoras a la luz de experiencias destacadas

  Bruna Perini Novaes, Luciane Todeschini Ferreira, Francielle de Lima

  1184

  • PDF (Português (Brasil))