Events: hospitality as an experience of consumption through the senses
Keywords:
consumption, events, experience, hospitality, planning.Abstract
The analysis of the dimensions of the consumption experience in events opens the field of research of the administration, of the marketing, of the communication and of the leisure for the activation of the consumer’s senses and emotions, in the creation of favorable conditions for purchase. In that way, the article suggests, at first, that the actions and hospitality styles in the multiple sceneries and environments of the events can be created combining the analysis model of the leisure experience (PINE and GILMORE, 1999) with the model of the hospitality epoch – to receive guests, to host, to feed and to entertain (CAMARGO, 2004).
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